Delivery Terms an Conditions

Delivery and Refunds

Delivery

Gold Coast Suburbs - same day delivery


Arundel, Ashmore, Beechmont, Benowa, Biggera Waters, Bond University, Bonogin, Broadbeach, Broadbeach Waters, Bundall, Burleigh Heads, Burleigh Waters, Carrara, Chevron Island, Chirn Park, Clagiraba, Clear Island Waters, Coolangatta, Coombabah, Coomera, Currumbin, Currumbin Valley, Currumbin Waters, Elanora, Florida Gardens, Greenmount, Guanaba, Helensvale,  Hope Island, Isle of Capri, Keebra Park, Kirra, Labrador, Main Beach, Maudsland, Mermaid Beach, Mermaid Waters, Merrimac, Miami, Molendinar, Monterey Keys, Mount Warren Park, Mudgeeraba, Nerang, Nobby Beach, Ormeau, Oxenford, Pacific Pines, Palm Beach, Paradise Point, Parkwood, Pimpama, Reedy Creek, Robina, Runaway Bay, Sanctuary Cove, Southport, Sovereign Island, Surfers Paradise, Tallebudgera, Tallebudgera Valley, Tugun, Tugun Heights, Tweed Heads, Tweed Heads West, Upper Coomera, Varsity Lakes, West Burleigh, Worongary.

 

Flowers

Deliveries outside of the Gold Coast suburbs listed above to interstate and overseas addresses are done via the Petals Network with the local florist for that area.  If delivery is required to a remote area where there is no resident florist, your order will NOT be processed and you will be notified.

 

Orders received up to 1pm AEST (Mon-Fri, 10am AEST Sat) can generally be delivered the same day - if in the local area - Monday to Saturday. 

 

Gifts

 Deliveries outside of the Gold Coast suburbs listed above are sent through either Fastway Couriers or Australia Post.  Please allow items of this nature 2-5 working days to reach the intended recipient. Tracking numbers for the corresponding parcels will be emailed to you once the parcel has left the premises of Flowers with Style.



In the unlikely event that an order is not received, please contact us as soon as possible so that we can arrange another delivery. However, if you have supplied us with incorrect details we may have to charge another fee for the collection and re-delivery.

If the recipient is not home when we try to deliver, unless you have advised us otherwise, our couriers will leave the flowers in a safe spot or if this is not possible they will return the flowers to us where the recipient may collect the flowers at their convenience.


Flowers

While we aim to match the arrangements pictured on this site to your order, this is not always possible due to seasonal influences, design interpretation and availability of flowers and accessories. Therefore our pictures should be used as a guide only. If we need to substitute flowers we will use choose equal or greater value to those shown.

Refunds

At Flowers with Style we pride ourselves on the quality of our products and services. It is important to remember that flowers are a perishable, natural product that will react to its immediate indoor environment and external weather conditions. Care instructions must be followed thoroughly in order to increase the life span and enjoyment of your flowers.To assist in prolonging their life, we recommend cutting the stems on a sharp angle before putting them in fresh water as well as changing the water every two days. Air conditioning, extreme heat or changes in climate may also have an adverse effect on the flowers. We recommend the flowers are not placed in direct sunlight, particularly in the warmer months. On average the flowers should last between 3 and 7 days. Should your flowers perish within three (3) days of delivery, we will be happy to resend new flowers. To assist in our quality control, it is our policy to collect the original flowers upon delivery of your resend. Regretfully, we cannot arrange a resend of fresh flowers to you if the original flowers are disposed of, thereby making them unavailable for our florists to assess the cause of the problem.